Welcome to Lionsgate Limousine
These Terms and Conditions govern your use of the Lionsgate Limousine website and services. By visiting our website, requesting a quote, making a booking, or using our luxury transportation services, you agree to follow these Terms and Conditions.
Lionsgate Limousine provides premium chauffeur, black car, airport transfer, town car, limousine, black car, whistler and limousine services across Greater Vancouver, BC, and surrounding areas. Business details used here are based on the information provided for Lionsgate Limousine.
1. Company Information
Lionsgate Limousine is a luxury ground transportation company serving Greater Vancouver, British Columbia, Canada.
Business Name: Lionsgate Limousine
Website: lionsgatelimousine.com
Phone: +1 604 612-8202
Email: info@lionsgatelimousine.com
Address: 4292 Wolf Way, Tsawwassen, BC, Canada V4M 0E1
2. Services We Provide
Lionsgate Limousine offers professional chauffeured transportation services, including but not limited to:
- Airport Car Service
- Black Car Service
- YVR Transfers
- Town Car Servcie
- Whistler Transfers
- Limo Service
- Chauffeur Service
Service availability may depend on location, vehicle availability, booking time, weather, traffic, and operational conditions.
3. Booking and Reservations
Customers may request a booking through our website, phone, email, or online quote forms.
When making a reservation, you agree to provide accurate and complete information, including your full name, phone number, email address, pickup location, drop-off location, pickup date and time, number of passengers, luggage details, flight information if applicable, and any special requests.
A booking is not considered confirmed until Lionsgate Limousine confirms it by phone, email, text, or another official communication method.
4. Quotes and Pricing
All quotes are based on the trip details provided at the time of booking. Prices may vary depending on:
Service type
Distance and travel time
Vehicle type
Number of passengers
Number of stops
Waiting time
Hourly service duration
Airport pickup requirements
Special event requests
Peak travel times
Tolls, parking, ferry fees, or other extra charges
If the trip details change after the quote is provided, the final price may also change.
5. Payments
Payment terms will be confirmed at the time of booking. Lionsgate Limousine may require payment before the ride, at the time of service, or after service completion, depending on the booking type.
Customers are responsible for paying all confirmed service charges, extra waiting time, additional stops, overtime, tolls, parking charges, cleaning fees, or damage fees when applicable.
If a third-party payment processor is used, payment information may be processed securely by that provider. Lionsgate Limousine does not store full credit card details unless clearly stated and securely managed through an authorized provider.
6. Cancellations and Refunds
Cancellation terms may vary depending on the service type, vehicle type, distance, and booking size.
Customers should contact Lionsgate Limousine as soon as possible if they need to cancel or change a reservation.
Cancellation charges may apply if a booking is cancelled too close to the scheduled pickup time, if the chauffeur has already been dispatched, or if the vehicle and chauffeur were reserved for a specific time period.
Refund eligibility will be reviewed based on the booking details, timing of cancellation, and any costs already incurred by Lionsgate Limousine.
7. Changes to Bookings
Customers may request changes to pickup time, pickup location, drop-off location, passenger count, vehicle type, or service duration.
Lionsgate Limousine will do its best to accommodate changes, but changes are not guaranteed and may depend on vehicle and chauffeur availability.
Additional charges may apply for changes that increase travel time, distance, waiting time, or service requirements.
8. Airport Transfers and Flight Delays
For airport transfer services, customers are responsible for providing accurate flight details at the time of booking.
Lionsgate Limousine may monitor flight arrival times when flight information is provided. However, customers should still notify us of major flight changes, cancellations, delays, or terminal updates.
Waiting time, airport parking, or additional charges may apply depending on the pickup arrangement and delay duration.
9. Waiting Time
A reasonable grace period may be allowed depending on the service type. After the grace period, waiting time charges may apply.
For airport pickups, waiting time may be calculated based on the confirmed flight arrival time or scheduled pickup time, depending on the booking arrangement.
For non-airport pickups, waiting time may begin from the scheduled pickup time.
10. No-Show Policy
A customer may be considered a no-show if they do not arrive at the scheduled pickup location and do not contact Lionsgate Limousine within a reasonable time.
No-show bookings may be charged in full, especially when the chauffeur has arrived, waited, and attempted to contact the customer.
To avoid no-show charges, customers should ensure their phone is active and reachable at the time of pickup.
11. Passenger Responsibilities
Passengers are expected to behave respectfully toward chauffeurs, vehicles, and other passengers.
Customers agree not to:
Damage the vehicle
Smoke or vape inside the vehicle
Carry illegal substances
Harass or abuse the chauffeur
Distract the chauffeur while driving
Exceed the legal passenger limit
Request unsafe or illegal driving
Leave excessive mess inside the vehicle
Lionsgate Limousine reserves the right to refuse or stop service if a passenger behaves in an unsafe, abusive, illegal, or disrespectful manner.
12. Vehicle Damage and Cleaning Fees
Customers may be responsible for repair, replacement, or cleaning costs if they or their guests damage the vehicle or leave excessive mess.
Cleaning or damage fees may apply for spills, stains, vomiting, food mess, broken parts, torn upholstery, smoke odor, or any damage caused during the trip.
13. Luggage and Personal Belongings
Customers are responsible for their personal belongings, luggage, bags, electronics, documents, and valuables.
Lionsgate Limousine is not responsible for lost, stolen, forgotten, or damaged personal items unless caused directly by proven negligence.
If an item is found in a vehicle, we will make reasonable efforts to return it to the customer.
14. Safety and Chauffeur Authority
Our chauffeurs are responsible for operating vehicles safely and following all applicable road laws.
The chauffeur has the right to refuse unsafe requests, including speeding, illegal parking, unsafe stops, overloading the vehicle, or any request that violates traffic laws.
Seat belts must be worn where required by law. Customers travelling with children are responsible for providing appropriate child safety seats when required.
15. Service Delays
Lionsgate Limousine works hard to provide timely and reliable service. However, delays may occur due to traffic, weather, road closures, vehicle issues, accidents, airport delays, construction, security events, ferry schedules, or other circumstances beyond our control.
We are not responsible for missed flights, missed meetings, missed events, or other losses caused by delays outside our reasonable control.
Customers are encouraged to allow extra travel time, especially for airport transfers and important events.
16. Alcohol, Smoking, and Prohibited Items
Smoking and vaping are not allowed inside any Lionsgate Limousine vehicle.
Alcohol may only be allowed where permitted by law and approved by Lionsgate Limousine in advance.
Illegal drugs, weapons, hazardous materials, and prohibited items are not allowed in any vehicle.
17. Website Use
By using our website, you agree not to misuse it in any way.
You must not attempt to hack, damage, overload, copy, scrape, disrupt, or interfere with the website or its systems.
All website content, including text, branding, images, graphics, layouts, and service descriptions, belongs to Lionsgate Limousine or its authorized content providers unless otherwise stated.
18. Accuracy of Website Information
We aim to keep our website information accurate and up to date. However, service details, pricing, availability, coverage areas, and policies may change without notice.
Website content is provided for general information only and should not be considered a guaranteed offer unless confirmed directly by Lionsgate Limousine.
19. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms, Google Maps, analytics tools, or payment processors.
Lionsgate Limousine is not responsible for the content, privacy practices, security, or terms of third-party websites.
20. Privacy
Your privacy is important to us. Personal information collected through our website, booking forms, phone calls, or email communication is handled according to our Privacy Policy.
By using our services, you agree that we may collect and use your information as needed to provide transportation services, process bookings, communicate with you, improve our services, and meet legal requirements.
21. Limitation of Liability
To the fullest extent permitted by law, Lionsgate Limousine is not liable for indirect, incidental, special, or consequential damages, including loss of income, missed flights, missed appointments, missed events, business losses, or travel disruptions.
Our liability is limited to the amount paid for the specific service related to the claim, unless otherwise required by law.
22. Force Majeure
Lionsgate Limousine is not responsible for failure or delay in service caused by circumstances beyond our reasonable control.
This may include severe weather, natural disasters, traffic accidents, road closures, strikes, public emergencies, vehicle breakdowns, airport disruptions, government restrictions, or other unexpected events.
23. Right to Refuse Service
Lionsgate Limousine reserves the right to refuse, cancel, or terminate service if:
A customer provides false or incomplete booking information
A passenger behaves aggressively or unlawfully
The requested service is unsafe or illegal
Payment is not made as required
The vehicle capacity is exceeded
The booking violates these Terms and Conditions
24. Governing Law
These Terms and Conditions are governed by the laws of British Columbia and applicable federal laws of Canada.
Any disputes related to these Terms or our services will be handled under the jurisdiction of the courts of British Columbia, unless otherwise required by law.
25. Changes to These Terms
Lionsgate Limousine may update these Terms and Conditions at any time. When updates are made, the “Last Updated” date may be changed.
Continued use of our website or services after changes are posted means you accept the updated Terms and Conditions.
26. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Lionsgate Limousine
Website: lionsgatelimousine.com
Phone: +1 604 612-8202
Email: info@lionsgatelimousine.com
Address: 4292 Wolf Way, Tsawwassen, BC, Canada V4M 0E1